The APS Promise – Accurate Professional Service

APS -  Accurate Professional Service is the cornerstone of our payroll program.  We know payroll and HRIS services are mission critical functions of your business. That’s why we ensure delivery of accurate, secure payroll products that are supported by excellent customer service.

All APS services are backed by our Accurate Professional Service Promise comprised of the following points:

Seamless Conversion Process – APS will guide your company through your new payroll conversion with step-by-step instructions and personalized training.  Our professional staff will help you avoid common pitfalls and set you up for success.  We promise you will have ease of use and that conversion of APS services will be met by a mutually agreed upon timeline.

Accuracy – a quality payroll program begins with accuracy.  We promise timely and accurate calculations for all federal, state and local taxes. In the unlikely event calculations are incorrect, APS will provide all services necessary to correct any mistakes - free of charge. 

Excellent Service – APS’ expert payroll team is ready to help with any questions, big or small. Personalized service is what sets us apart.  You will be assigned a personal service representative you can rely on who learns the nuances of your business.  We become your partner when it comes to payroll and HRIS services promising that any technical or service issue will be addressed within 24 hours of your inquiry.

ROI – APS’ customer service and top tier products cut your costs of doing business by creating efficiencies which result in error free payrolls. Your internal staff can devote more time to your core competency resulting in increased internal productivity. Having an accurate payroll is priceless for employee satisfaction which can translate into better internal productivity. 

Safety & Security - APS takes great care to protect your sensitive payroll and employee information. All of our products use encrypted transmissions and our Web-based products are protected with 128-bit Secure Socket Layer (SSL) technology. Firewalls and intrusion-detection devices prevent unauthorized electronic access to the servers where your data  is stored.  Our Official Bank Check allows your payroll net checks to be paid on our account, which removes the risk of fraud and the liability of reconciliation

On-Time Delivery - APS uses established processes to ensure your payroll is delivered on time.  However, if for any reason your payroll does not arrive by payday (if submitted on time and accurately by you) we promise to work with you to provide what you need to pay your employees on time at no extra cost to you.

When it comes to your payroll, Time and Attendance, HRIS needs and employee benefits administration, APS promises your company Accurate Professional Service.